Sign-up Terms

1. Who we are

PLAYOR is a trading name of ONE OFF BHX LTD, a company registered in England and Wales with company number 13535662. Registered office: The Lodge, Chester Road, Castle Bromwich, Birmingham, England, B36 9DE. Contact for legal, privacy and account questions: support@playor.app.

“We”, “us” and “PLAYOR” mean ONE OFF BHX LTD trading as PLAYOR.

2. What you are signing up for

PLAYOR has not launched yet. Right now you can create a free PLAYOR account, receive your permanent PLAYOR number and personal PLAYOR QR code, manage your account and be told when we open.

Our planned games, PLAYOR TRACK and PLAYOR FIND, are not yet publicly launched. Their rules, rewards and availability are not final. Creating an account does not enter you into any game, competition or prize draw, and no reward of any kind is guaranteed or promised. Game-specific terms will be published, and you will be asked to accept them, before you can take part.

3. Who can sign up

You must be 18 or over. Your date of birth is required to confirm eligibility. Accounts with an unconfirmed age or an age below 18 are restricted and may be reviewed by an authorised administrator.

4. Your account

• Your username (display name) is unique, not case sensitive and is your public identity.
• Your PLAYOR number is assigned automatically. It is permanent, unique, never reused and cannot be changed.
• Your name, email address, phone number and date of birth stay private and are never shown publicly.
• Give a real, working email address — we use it to confirm your account and contact you about it.
• Keep your password secret. Tell us at support@playor.app if you think someone else has used your account.
• One account per person. We may suspend or remove duplicate, impersonating, offensive or misused accounts and usernames.

5. Emails

We send service emails needed to run your account — for example confirming your email address, password resets, your welcome email with your PLAYOR QR code, and important account notices. Marketing emails are only sent if you tick the separate, optional marketing box; it is never ticked for you and you can withdraw at any time.

6. Free to join

Creating and holding a PLAYOR account is free. No purchase or payment is needed to sign up.

7. Deleting your account

You can request deletion at any time from My PLAYOR, or by emailing support@playor.app. If a reward or claim is still outstanding, deletion stays pending until it is fulfilled and then completes automatically — rewards are never forfeited because you asked to leave. We may suspend or remove an account that breaks these terms. See the Privacy Policy for what is removed and what non-identifying history is kept.

8. Changes

The site is still being built. We may change or withdraw parts of it. If we change these terms in a way that matters to you, we will tell you and, where required, ask you to accept the new version.

9. Our responsibility to you

We will provide the site with reasonable care and skill. Nothing in these terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited under the law of England and Wales. Nothing affects your statutory rights as a consumer. Subject to that, we are not responsible for losses that were not reasonably foreseeable or that result from events outside our reasonable control.

10. Law

These terms are governed by the law of England and Wales. You may bring proceedings in the courts of England and Wales, or where you live if you live elsewhere in the UK, and you keep any mandatory consumer protections that apply where you live.

11. Contact

support@playor.app or the Contact page. See also our Privacy Policy.